Delivery Information


Please ensure that a delivery phone number is provided when you place your order. The freight carrier will contact you 24-48 hours prior to delivery to arrange a delivery time.Most items will be delivered within 3-4 weeks of processing your Purchase Order. Please ensure that access is suitable for the delivery of the furniture to your desired location. Indian Factory store will not accept cancellation by you at the time of delivery on the ground that access to your desired location is not possible (e.g. doorway too small, insufficient space to maneuver the furniture through the premises, road inaccessible to delivery van, etc.),

On occasion there may be unforeseen delays in shipping your order. We will notify you via email if we determine your order will not ship by the time-frame stated on each item. Delays due to Bad weather or Transport line issues are sometimes out of control and we will do our best to keep you informed though you will understand that Indian Factory cannot be held liable for such unexpected/unforeseen delays.

We are unable to ship items to rural routes, remote areas not in close proximity to areas commonly serviced by freight carriers, APO/FPO addresses or P.O. Boxes.


You may cancel your purchase order within 4 days from the date of   purchase. Please keep in mind that once an order has shipped, it cannot be cancelled.